General Terms and Conditions

General Terms and conditions
  • Our labour charge-out rate is ¬£39.50 per hour for general repair and restoration work, plus parts as fitted . We are not VAT registered so you have nothing further to pay.
  • All restored machines sold receive an electrical PAT test prior to delivery and a certificate supplied.
  • All machines either sold or overhauled by us will be delivered and set up at your site anywhere inside our free service area. At least 1 hour will be spent to carry out any final adjustment if required; hand-over and demonstration. For machine sales only, you shall also receive a schematic wiring diagram [where available]; an instruction booklet containing advice on general care and maintenance for your machine and some spare bulbs, fuses, etc.
  • We guarantee our restored machines a 1-year warranty on all new parts fitted only. We also offer unlimited email and telephone/video conference type support for as long as you own one of our sales machines. 
  • For the first year of ownership, we also offer 1 free support repair visit to the original site where the machine was installed. This is subject to our being satisfied that the machine has not been abused, neglected, loaned, hired and or tampered with by the owner or a 3rd party. In the first instance, a phone call or ‘Whatsapp’ type video conference shall be required to rectify a fault. Should this prove unsuccessful, then we shall collect and re-deliver the machine to rectify the fault, or at our discretion, engage a specialist courier, for repair & return at our earliest convenience at our expense. 
  • Vintage Pinball shall not be liable for any loss or damage caused by any courier during the transportation of a machine to or from our site.
  • Methods of payment can be made via bank transfer, a cleared cheque or cash. An Invoice shall be raised by our parent company, Classic Pinballs, for our service and full payment shall be required before any machine be released from our custody. Our on-line payment details are displayed on invoice.
If you require any clarification to any of the above terms, please do not hesitate to contact us, thank you.